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Celebrating the success of the Kimberly-Clark Professional Golden Service Awards 2026
Cleaning
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Celebrating the success of the Kimberly-Clark Professional Golden Service Awards 2026

For the past 17 years, Suzanne Howe Communications has organised the Golden Service Awards for Kimberly-Clark Professional™. Created over 30 years ago, the biennial awards scheme is one of the most prestigious events and sought-after accolades in the FM and cleaning industry. The event provides the opportunity for FM companies, contract cleaners and in-house cleaning…

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Guests of SHC

Shopping social costs less in the long run 
Guests of SHC
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Shopping social costs less in the long run 

There’s something sitting in almost every washroom in the country. It’s ordered in bulk, quickly consumed, and replaced without a second thought. And it costs very little.   Or so it seems.  Hand wash is a fairly unremarkable line item on any facilities budget. But if you follow the true cost of that bottle of…

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Guests of SHC

Reusable gloves

Social entrepreneur Sam Worden is striving for reusable gloves to become widely used in the cleaning sector
Guests of SHC
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Social entrepreneur Sam Worden is striving for reusable gloves to become widely used in the cleaning sector

Sam Worden is Chief Operating Officer of London-based NGB CLEAN, which is a cleaning and support services social enterprise focused on changing lives and delivering social value with a commitment towards sustainability. Here Sam explains how she has successfully implemented  the use of reusable, eco-friendly gloves which she thinks could be a game-changer and slash…

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SHC Life

Suzanne Howe Communications is a Certified B Corporation™
SHC Life
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Suzanne Howe Communications is a Certified B Corporation™

What is B Corp? B Lab™ began in 2006 with the idea that a different kind of economy was not only possible – it was necessary. The ‘B’ in B Lab stands for “benefit” – for people and the planet, not just shareholders. The B Lab founders believed that there was a better way to do…

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Guests of SHC

How effective internal communications can elevate your PR strategy
Guests of SHC
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How effective internal communications can elevate your PR strategy

Michelle Coulsey has been working as part of the SHC team since 2025 as the events organiser for the Kimberly-Clark Professional™ Golden Service Awards 2026. She did a great job; she is a pleasure to work with and helped to leverage the Golden Service Awards to another level in professionalism.  SHC would be pleased to offer…

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SHC Life

5 questions for Deborah Sparkes

Meet the Team: 5 questions for Deborah Sparkes
SHC Life
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Meet the Team: 5 questions for Deborah Sparkes

Continuing with our ‘Meet the team’ series, here we meet Account Manager Deborah Sparkes who has been part of the SHC team for nearly 20 years. How long have you been part of the SHC team, and what were you doing before? I started my career in PR a very long time ago, in London’s…

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SHC Life

Our journey to becoming a B-Corp business

Our journey towards becoming a B-Corp business
SHC Life
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Our journey towards becoming a B-Corp business

Suzanne Howe Communications (SHC) is in the process of applying for B-Corp certification. B-Corp is an independent set of standards of social and environmental performance, accountability, and transparency.  Companies who have a B-Corp certification, aim to balance profit with purpose that benefits people, communities and the planet. As part of the application process, we have…

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Cleaning SHC Life

SHC’s 30th anniversary stakeholder lunch

Celebrating SHC’s 30th anniversary with a cleaning industry round table stakeholder lunch
Cleaning SHC Life
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Celebrating SHC’s 30th anniversary with a cleaning industry round table stakeholder lunch

Suzanne Howe Communications (SHC) was founded in 1996, and in February 2026, as the first of SHC’s 30th birthday celebrations, we invited ten industry friends, clients and colleagues to our first ever stakeholder engagement lunch for the cleaning sector at a restaurant in London. Our guests included: Ross Osbourne, MSC; Michelle Marhsall, European Cleaning Journal;…

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Cleaning

Focus on ESG – and how PR can support Social Enterprises in the Cleaning Industry
Cleaning
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Focus on ESG – and how PR can support Social Enterprises in the Cleaning Industry

At the Cleaning Excellence Conference 2025 on 3 December 2025, Suzanne Howe presented a session entitled: “Focus on ESG – and how PR can support Social Enterprises in the Cleaning Industry.” Suzanne talked to Sam Worden, COO of NGB CLEAN, and Camilla Marcus-Dew, co-founder and Director of Amplify Goods, about their social enterprises, and how…

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SHC Life

Meet the Team: 5 questions for Bill Bruce
SHC Life
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Meet the Team: 5 questions for Bill Bruce

Continuing with our ‘Meet the team’ series, here we meet Senior Consultant Bill Bruce who has been part of the SHC team since 2019. What’s your background? I started out as a freelance illustrator and graphic designer, and by 1977 I had created Bill Bruce Studios, based in a tiny top-floor office in Great Portland…

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