SHC celebrates its 30th anniversary in October. Take us back to 1996. What made you decide to start your own PR business? A number of reasons. Firstly, I was working in London, living in St Albans with my husband and two small children at the time. I loved my job in a successful London-based PR…
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Artificial Intelligence (AI) is steadily changing the way that organisations create, access, analyse and distribute information – and we are increasingly being asked about the impact and benefits of AI in our work. For businesses and their communications teams, AI presents both an opportunity and a challenge. AI can now research, analyse, draft, adapt and…
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SHC Senior Consultant Bill Bruce considers the impact of artificial intelligence Artificial intelligence, or as Donald Trump recently prefers to call it: ‘superintelligence’, is everywhere, quietly working behind the scenes in the apps, devices, and services we use every day. Clients see AI as a great time and cost saving tool, and so do we…
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In May we were proud to announced our certification as a B Corporation (or B Corp™), joining a growing movement of companies that are reinventing business for the benefit of all people and our shared planet. The cleaning and hygiene and FM industries are one of Suzanne Howe Communications’ primary sectors for business to business…
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For the past 17 years, Suzanne Howe Communications has organised the Golden Service Awards for Kimberly-Clark Professional™. Created over 30 years ago, the biennial awards scheme has been one of the most prestigious events and sought-after accolades in the FM and cleaning industry. The event provides the opportunity for FM companies, contract cleaners and in-house…
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There’s something sitting in almost every washroom in the country. It’s ordered in bulk, quickly consumed, and replaced without a second thought. And it costs very little. Or so it seems. Hand wash is a fairly unremarkable line item on any facilities budget. But if you follow the true cost of that bottle of…
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Sam Worden is Chief Operating Officer of London-based NGB CLEAN, which is a cleaning and support services social enterprise focused on changing lives and delivering social value with a commitment towards sustainability. Here Sam explains how she has successfully implemented the use of reusable, eco-friendly gloves which she thinks could be a game-changer and slash…
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What is B Corp? B Lab™ began in 2006 with the idea that a different kind of economy was not only possible – it was necessary. The ‘B’ in B Lab stands for “benefit” – for people and the planet, not just shareholders. The B Lab founders believed that there was a better way to do…
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Michelle Coulsey has been working as part of the SHC team since 2025 as the events organiser for the Kimberly-Clark Professional™ Golden Service Awards 2026. She did a great job; she is a pleasure to work with and helped to leverage the Golden Service Awards to another level in professionalism. SHC would be pleased to offer…
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Continuing with our ‘Meet the team’ series, here we meet Account Manager Deborah Sparkes who has been part of the SHC team for nearly 20 years. How long have you been part of the SHC team, and what were you doing before? I started my career in PR a very long time ago, in London’s…
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